Alabama Power Phone Number

Call Alabama Power customer service faster with GetHuman

  • Calls Alabama Power's Customer Service department
  • The average hold time is 9m
  • Hours are Mon-Fri 7am-9pm CST
  • The best time to call is 8:05am
  • Popular issues for this call center: Cancel service, I'm moving, No service, Billing question, and Request meter reading.
  • Reach a live Alabama Power agent: Press 4 at the first menu, then press 6.
  • What you hear when you call: For power outage or any power-related problems, press 1. For billing or payment, press 2. For stop, start, moving, or transfer service, press 3. For other, press 4. To repeat these options, press 7.

Reasons customers like you called recently

My name is Jennifer Foote address is **** Wellborn St, Anniston Al ***** phone number...
Power bill was *** I paid *** of it I have * kids that ain't been to school because hav...
I made a payment on my power bill and it turned on now address *** *** ave lineville al
Want to know my bill amount it shows what I've already paid last month
I need to talk to someone I was in car accident my power shut off I have health issues...
I have an existing arrangement for $***.** by the **th. I paid $*** this past Friday bu...
Need to pay bill in full on the ** of October ****. but have no payment arrangements
I applied to get my service reconnected at my address *** Nicholas road Nauvoo al...
I was going to pay my entire bill today but I only have half of it I can pay last month...
Need power ASAP due to health
I want to arrange a payment arrangement
Need to change arrangements

Alabama Power Customer Phone Number 800-245-2244 - Stats

Phone number to dial800-245-2244
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-9pm CST
Best time to dial8:05am
Average wait9 minutes
Current waitNaN minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, facebook, twitter
Quality of communication80%
Quality of help93%
Customer votes785
Information last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Alabama Power's Best Toll-Free/800 Customer Phone Number

This is Alabama Power's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alabama Power agent. This phone number is Alabama Power's Best Phone Number because 9,438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-245-2244 include Cancel service, I'm moving, No service, Billing question, Request meter reading and other customer service issues. Rather than trying to call Alabama Power first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or facebook or twitter. In total, Alabama Power has 1 phone number. It's not always clear what is the best way to talk to Alabama Power representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Alabama Power - by phone or otherwise

While 800-245-2244 is Alabama Power's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://customerservice2.southerncompany.com/CustService/ContactUs?mnuOpCo=APC for Customer Service. If you think this information is inaccurate or know of other ways to contact Alabama Power please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Alabama Power.

What is GetHuman's Relationship to Alabama Power?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Alabama Power. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Alabama Power, including their website / help desk and their Twitter handle and through Facebook / Messenger. Visit our Alabama Power Customer Service page for more information.
Alabama Power Customer Service

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