Toll-free · Say "Representative" or press 00 then ## · Claims Center - Which would you like? File a new claim, roadside assistance, a glass-only claim, help with an existing claim, or help with anything else, say more options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this 21st Century - Auto Insurance Claims phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Keep saying "Representative" until you are transferred.
Here is how our research team describes the way the 21st Century - Auto Insurance Claims phone system greets you: How can I help you today?
Below are some clips we've found from 21st Century - Auto Insurance Claims's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the twenty first Century customer service center.
Your call may be monitored and recorded.
Please see our website for information on how your personal data is used."
Excerpt from a call with 21st Century - Auto Insurance Claims
Tuesday, January 2, 2024 12:11 AM
What are the hours and when should I call?
21st Century - Auto Insurance Claims operates the call center for this 888-314-4328 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 598 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this 21st Century - Auto Insurance Claims phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like 21st Century - Auto Insurance Claims staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call 21st Century - Auto Insurance Claims is Monday.The most busy day to call is Friday.Again, this is based on a sample of 598 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call 21st Century - Auto Insurance Claims is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that 21st Century - Auto Insurance Claims staffs the call center well on Monday.
Why call this 21st Century - Auto Insurance Claims number?
Below is a sample of recent calls to 21st Century - Auto Insurance Claims, and their purpose. Are any of these similar to the reason you are trying to call?
Update auto policy: "I need to make changes to my auto insurance policy."
- From a call lasting 3m 19s , Feb 23, 2024 8:30 PM
Update auto policy: "I need to update my auto information on my policy."
- From a call lasting 1m 47s , Feb 23, 2024 8:26 PM
Update auto policy: "I need to make some changes to my auto insurance policy."
- From a call lasting 2m 11s , Jan 2, 2024 8:57 PM
More Ways to Contact 21st Century - Auto Insurance Claims Customer Service
There are of course other ways to contact 21st Century - Auto Insurance Claims customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- 21st Century - Auto Insurance Claims customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is 21st Century - Auto Insurance Claims's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a 21st Century - Auto Insurance Claims agent. This phone number is 21st Century - Auto Insurance Claims's best phone number because 3,588 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-314-4328 include and other customer service issues. Rather than trying to call 21st Century - Auto Insurance Claims first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, 21st Century - Auto Insurance Claims has 2 phone numbers. It's not always clear what is the best way to talk to 21st Century - Auto Insurance Claims representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for 21st Century - Auto Insurance Claims. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like 21st Century - Auto Insurance Claims. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.