Waste Management Help Pages
Waste Management Customer FAQ, Forum, and Online Help Desk
Waste Management Help @ wm.comCustomer Help
- It takes an average of 99 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 10:45am.
- Common topics include Special Request, Cancel Service, Transfer Service, Setup Service, Pay Bill, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Waste Management and talking to a real human being instead of searching their help site for answers.
Recent Waste Management help topics searched
Replace my damaged recycle container.**Container was damaged by WM truck while emptyin...
I have called * times to have someone return my calls and nobody has ever returned m...
YES THIS IS JERRY WILSON MOTOR CARS I HAVE LEFT THE LOCATION ON **** TAMIAMMI TRAIL IN...
my issue regards my current past-due invoice. I NEED TO TALK TO A CUSTOMER REPRESENTAT...
Approx * weeks ago the Driver did not properly grab the container and the jaws crushed...
I came home today to find a new recycling bin on the curb in front of my home at **** R...
we are seniors (**&**) and our rates were raised$**.***I was wanting to ask about that...
Several weeks ago after a storm, an extra trash receptacle appeared at our house. We r...
According to your phone system my garbage was picked up, but it has NOT. This is not...
Set up new service disconnect old service
We have not had garbage pick up in months. They keep promising to come and then don’t...
Customer ID ************ Apple Valley, MN Our scheduled pick up day is Monday. For th...
I live in angola Park, which is privately owned roads that are not blacktopped they are...
i have tried to get an additional trashcan at my house with no luck! It took me almost...
I called waste management and clarified certain things.* *. On recyclables, wet paper l...
There is a Waste Management garbage can in my driveway that I need picked up
we paid our bill and received an email you were unable to process the payment .*Why?*I...
Waste Management Online Help at wm.com - Info & Stats
Help desk addresshttps://www.wm.com/us/en/support
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time99
Rank amongst all ways to reach them6
Other means of communicationphone, email, web
Communication customer rating72%
Quality of help rating78%
Votes for online help720
When this was last updatedMon Apr 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-797-9018
Waste Management Help Pages: What to Know
This is the Waste Management help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Waste Management's best customer help page or faq or forum, this is the best entry point according to 18,264 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-797-9018) which we show above. Sometimes when you dig through the various help topics and volumes on wm.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Waste Management agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Waste Management: General Information
Waste Management has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Waste Management using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-797-9018 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Waste Management.
Do Waste Management and GetHuman work together?
GetHuman has no relationship with Waste Management and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.