US Bank Help Pages

US Bank Customer FAQ, Forum, and Online Help Desk

US Bank Help @ usbank.com
Customer Help
  • It takes an average of 73 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 10:15am.
  • Common topics include Fraud, Update Account Info, Account Access, Get Banking Help, Lost or Stolen Card, and more.
Since there is a phone number available, we have to recommend calling US Bank and talking to a real human being instead of searching their help site for answers.

Recent US Bank help topics searched

Need help getting my accounts to show on the app in my new phone. Only one account show...
My credit card credit limit is $**,*** and current balance is $*,****. Why is my availa...
Speak to representative
On July *nd of this year, my husband and I were victims of a violent, undeserved home i...
A US Bank customer wrote me a check for $**.**. Can I cash the check at an US Bank near me?
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I sent a certified check to my friend for something that she paid for me US bank took t...
Usbankreliacard my name is Leroy Metzger **** October **nd **** I wrote you and just re...
Need to make a atm withdrawal need the hold off or what's preventing me from using the atm
Need the the hold off my bank debit card
I need to reset my security questions.
Hello the reason I'm writing is that in July I had situation where Atm machine didn't d...
Dear Sir or Madam, Perhaps you can help me. At the end of May, my friend's account at F...
My grandmother recently passed away. When we contacted US Bank in closing out her acco...
There was an improper transfer done Aug **, **** at *:**pm ct which would be *:**pm eas...
There was an improper transfer mistake done Aug **, **** at *:**pm ct which would be...
Never received credit card

US Bank Online Help at usbank.com - Info & Stats

Help desk addresshttps://www.usbank.com/customer-service.html
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time73
Rank amongst all ways to reach them6
Other means of communicationphone, web
Communication customer rating84%
Quality of help rating89%
Votes for online help661
When this was last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-872-2657

US Bank Help Pages: What to Know

This is the US Bank help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for US Bank's best customer help page or faq or forum, this is the best entry point according to 72,852 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-872-2657) which we show above. Sometimes when you dig through the various help topics and volumes on usbank.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from US Bank agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting US Bank: General Information

US Bank has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with US Bank using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-872-2657 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like US Bank.

Do US Bank and GetHuman work together?

GetHuman has no relationship with US Bank and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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