U.S. Passport Agency Help Pages
U.S. Passport Agency Customer FAQ, Forum, and Online Help Desk
U.S. Passport Agency Help @ travel.state.govCustomer Help
- It takes an average of 18 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 2:45pm.
- Common topics include Local services, File a report, Complaint, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling U.S. Passport Agency and talking to a real human being instead of searching their help site for answers.
Recent U.S. Passport Agency help topics searched
My daughter will be ** on December **th. She has a passport that will expire next summe...
I applied for passport renewal, my ref no is *********. I applied for the Passport Boo...
I submitted DS-** with my legal name on application and inadvertently signed with an al...
We mailed a passport application to the proper office. Awhile after the letter indicati...
I applied for a passport and they sent me a letter saying that I had outstanding child...
Traveling in * week and still don't have my passport. Sent it in May.
Certified mail containing my passport and renewal information appears lost
My brother is a U.S. citizen living abroad. He is visiting me and his passport is expir...
I need to speak with someone
Flight in a week. Need to make appointment at the New York Passport Agency to renew passport.
Applied for passport for Grandson that my wife and I have legal custody of via Court Or...
My grandson‘s father has no picture ID of any sort. He is willing to help us get a pass...
We received this email about a reported lost passport. However we reported the passpor...
I applied for a passport. I am a US citizen **plus years. *-**-***I received a letter b...
U.S. Passport Agency Online Help at travel.state.gov - Info & Stats
Help desk addresshttps://travel.state.gov/content/travel/en/contact-us/passports.html
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:45pm
Average turnaround time18
Rank amongst all ways to reach them2
Other means of communicationphone, web, email
Communication customer rating66%
Quality of help rating95%
Votes for online help23
When this was last updatedWed Apr 17 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-487-2778
U.S. Passport Agency Help Pages: What to Know
This is the U.S. Passport Agency help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for U.S. Passport Agency's best customer help page or faq or forum, this is the best entry point according to 7,326 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-487-2778) which we show above. Sometimes when you dig through the various help topics and volumes on travel.state.gov, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from U.S. Passport Agency agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting U.S. Passport Agency: General Information
U.S. Passport Agency has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with U.S. Passport Agency using 3 different media: phone, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-487-2778 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like U.S. Passport Agency.
Do U.S. Passport Agency and GetHuman work together?
GetHuman has no relationship with U.S. Passport Agency and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.