TransUnion Help Pages

TransUnion Customer FAQ, Forum, and Online Help Desk

TransUnion Help @ transunion.com
Customer Help
  • It takes an average of 18 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3:30pm.
  • Common topics include Account Access, Unfreeze Credit, Fix Credit History, Check Credit Score, Cancel Subscription, and more.
Since there is a phone number available, we have to recommend calling TransUnion and talking to a real human being instead of searching their help site for answers.

Recent TransUnion help topics searched

TransUnion is not reporting my Credit Score when lenders pull my credit report. It show...
More info on my ID theft* fraud notification and may have been charges for call that di...
I want to speak with transunion to get a copy of my credit report in French.
I was charged for a service that I was told was free
I need to talk to someone
I need to speak to customer service representative.
I have credit inquiry on my account. Its by fido . I want to remove credit inquiry .
need their physical malling address
Need the actual address
Covington credit has committed fraud on me * different times.
got charged for something i did not sign on for
My name is Daniel NAGY, I’ve been trying well before Christmas to get my Trans Union cr...
Paid for access to all three reports, have the bank statement to prove it, yet access i...
I need to change my verified phone number to get into my account
I received a letter from Wells Fargo because someone tried to open an account in my nam...
My credit score dropped , trans union scores are lower than others two . Can you call m...
I need to get a new PIN for my credit freeze.

TransUnion Online Help at transunion.com - Info & Stats

Help desk addresshttp://www.transunion.com/personal-credit/customer-support/request-customer-support.page
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time18
Rank amongst all ways to reach them7
Other means of communicationphone, email, facebook, web
Communication customer rating91%
Quality of help rating94%
Votes for online help666
When this was last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-916-8800

TransUnion Help Pages: What to Know

This is the TransUnion help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TransUnion's best customer help page or faq or forum, this is the best entry point according to 80,364 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-916-8800) which we show above. Sometimes when you dig through the various help topics and volumes on transunion.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TransUnion agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting TransUnion: General Information

TransUnion has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with TransUnion using 4 different media: phone, email, facebook, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-916-8800 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TransUnion.

Do TransUnion and GetHuman work together?

GetHuman has no relationship with TransUnion and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

TransUnion Contact Info

Other Company Help Desks

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!