Simple Mobile Help Pages
Simple Mobile Customer FAQ, Forum, and Online Help Desk
Simple Mobile Help @ simplemobile.comCustomer Help
- It takes an average of 80 hours to fix issues starting at their website.
- This link goes to the Deals & Packages section of their help site.
- The most trafficked time of day is around 9:30am.
- Common topics include Change Plan, Lost or Stolen Phone, Payment Arrangement, Cancel Service, Device Support, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Simple Mobile and talking to a real human being instead of searching their help site for answers.
Recent Simple Mobile help topics searched
Phone was purchased from BIDFTA.com brand new. However, it will not activate.
Turn on select product simple mobile
I leased a phone via SMART PAY LEASE approximately April **, ****, I will assume that I...
i need my number changed due to harrasment, i cant get any help.
I'm financing a Simple Mobile phone through Smartpay for my husband. Though I've had tw...
Goes straight to voicemail& it won’t call out.
I need my account number and PIN number
Hi i have tried trail version of simple for $*. And i dint feel comfortable to continue...
I want to transfer my phone number to simple mobile
Dear SimpleMobile,**I am a long time customer and had great service. Especially when tr...
I want to pay my bill
Lost phone need to transfer my account to this fun
Wanted Data and sent it to international calling instead
I want to turn on service. I have a sim card and another phone.
Internet stopped working a couple of days ago. Called customer service and they couldn...
my phone will not work after number transfer
Trying to deactivate my phone*service
Simple Mobile Online Help at simplemobile.com - Info & Stats
Help desk addresshttps://www.simplemobile.com/wps/portal/home/shop/serviceplans/!ut/p/b1/04_SjzQ0tjAwNLU0NjLTj9CPykssy0xPLMnMz0vMAfGjzOJdDLx8jQMdPYyCPMxNDTwDPJyD3c39DEwcjfXD9aPASgxwAEcDqAJcZjib41fg72ZEwAQDc30_j_zcVP3cKC_XIAtHRQBYIgn1/?s=y
Department you interact withDeals & Packages
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time80
Rank amongst all ways to reach them3
Other means of communicationphone, facebook, web, chat
Communication customer rating80%
Quality of help rating85%
Votes for online help472
When this was last updatedTue Apr 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-878-7908
Simple Mobile Help Pages: What to Know
This is the Simple Mobile help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Simple Mobile's best customer help page or faq or forum, this is the best entry point according to 50,952 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-878-7908) which we show above. Sometimes when you dig through the various help topics and volumes on simplemobile.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Simple Mobile agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Simple Mobile: General Information
Simple Mobile has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Simple Mobile using 4 different media: phone, facebook, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-878-7908 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Simple Mobile.
Do Simple Mobile and GetHuman work together?
GetHuman has no relationship with Simple Mobile and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.