Scottish Power Help Pages

Scottish Power Customer FAQ, Forum, and Online Help Desk

Scottish Power Help @ scottishpower.co.uk
Customer Help
  • It takes an average of 61 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 10:15am.
  • Common topics include Setup service, Book appointment, Change appointment, Meter reading, Cancel service, and more.
Since there is a phone number available, we have to recommend calling Scottish Power and talking to a real human being instead of searching their help site for answers.

Recent Scottish Power help topics searched

My daughter moved house on Wednesday and has got no gas
Off supply since yesterday, your online service told me about the £** in three instalme...
I was provided a code for pay and go gas card * days ago which never worked .borrowed m...
Hi I had my smart metre installed today. However upon trying to switch from elec to gas...
Hi I’m trying to get confirmation that I have paid my bill as have just received anothe...
Why have I had no gas,all dat . Yet suddenly it's working,
My sister needs help leaving Scottish power and cannot even get through to customer ser...
Smart meter does not work both gas and electric *Can’t get through to person to speak a...
You need to email me my bill as I can’t access my online account. How many times do I h...
Hi. *********** is my account number. We have Ukrainian people living in the house. I’v...
I have a pay as you go metre am we had a power cut couple of weeks ago then when the po...
I have been having trouble with my has meter for months now. This week has been hellis...
Gas supply cut off. We are on DD and the same meter isn’t recognising the change from...
I want to no how being on pay as go it say that I have to pay for a debt witch I no I d...
Hi I have put £** pound in my gas and I have woke up to it being gone am out in work al...
Battery fail on gas meter
Can u help me please put electric has gone been gone for * days we lost our electric ke...

Scottish Power Online Help at scottishpower.co.uk - Info & Stats

Help desk addresswww.scottishpower.co.uk/contactus
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time61
Rank amongst all ways to reach them6
Other means of communicationphone, web
Communication customer rating73%
Quality of help rating91%
Votes for online help666
When this was last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+44 845 270 6543

Scottish Power Help Pages: What to Know

This is the Scottish Power help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Scottish Power's best customer help page or faq or forum, this is the best entry point according to 19,158 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+44 845 270 6543) which we show above. Sometimes when you dig through the various help topics and volumes on scottishpower.co.uk, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Scottish Power agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Scottish Power: General Information

Scottish Power has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Scottish Power using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +44 845 270 6543 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Scottish Power.

Do Scottish Power and GetHuman work together?

GetHuman has no relationship with Scottish Power and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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