Sainsbury's Help Pages
Sainsbury's Customer FAQ, Forum, and Online Help Desk
Sainsbury's Help @ sainsburys.co.ukCustomer Help
- It takes an average of 66 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 9am.
- Common topics include Returns, Cancel order, Change order, Track order, Complaint, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Sainsbury's and talking to a real human being instead of searching their help site for answers.
Recent Sainsbury's help topics searched
I wish to b given a priority slot please as I am high priority by NHS ( no...
I have been locked out of my account can you unlock it pleaxe
I am a priority customer but have suddenly been locked out of my account. I now cannot...
I made an order but when I went to pick it up sainsburys colleague told me that I have...
I would like to arrange home delivery I am over ** years old have been shopping at Sain...
I have been having a horrendous time getting a technical problem fixed. After my last...
Any driver who delivers my groceries will tell you that I am either on an electric chai...
This needs to get to sainsburys***I am trying to help an elderly neighbour who is strug...
Calling since Monday morning to register my ** year old Dad on their vulnerable list...
Hi Both My Son and i are classed as vunerable due to the current covid -** pandemic. w...
Hi,**I've now tried seven times to speak to anyone in Technical support by telephone. T...
Just a suggestion. On your own brand of tubs of Christmas sweets. Would be better if yo...
I am asking if you sell Marlboro Silver Blue in west hove branch
email address needed.
Hello, I am trying to locate an email address for Sainsburys to send a request to a loc...
Dear Sir or Madam,**I just rung your customer service, and was given this email address...
I bought a whole Salmon today at Sainsbury’s High Wycombe. It has a label on which stat...
Sainsbury's Online Help at sainsburys.co.uk - Info & Stats
Help desk addresshttp://www.sainsburys.co.uk/sol/contact_us/contact_us.jsp
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time66
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating84%
Quality of help rating69%
Votes for online help39
When this was last updatedSun Apr 21 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0800 328 1700
Sainsbury's Help Pages: What to Know
This is the Sainsbury's help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Sainsbury's's best customer help page or faq or forum, this is the best entry point according to 2,046 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0800 328 1700) which we show above. Sometimes when you dig through the various help topics and volumes on sainsburys.co.uk, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Sainsbury's agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Sainsbury's: General Information
Sainsbury's has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Sainsbury's using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0800 328 1700 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Sainsbury's.
Do Sainsbury's and GetHuman work together?
GetHuman has no relationship with Sainsbury's and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.