Anonymous: “my call to cancel an order was disconnected ea...”
Waited: 15 mins
ellensnps: “Im still having the pop-up problem Your websit...”
Waited: 20 mins
hhf100: “The pch e-mails do not allow completion. I wa...”
Waited: 5 mins
Why should I comment about customer care at http://pch.custhelp.com/app/ut...?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Publisher's Clearing House customer.
Second, we need to keep companies like Publisher's Clearing House in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.