gail: “Called about a missing Sunday paper and couldn...”
Waited: 3 mins
Deb: “No way to contact customer service cause gone ...”
Waited: < 1 min
Anonymous: “I really want my paper today and made the mist...”
Waited: 1 min
Why should I comment about customer care at https://circsecure.starledger....?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Newark Star Ledger customer.
Second, we need to keep companies like Newark Star Ledger in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.
This is really the only support page we have for Newark Star Ledger at this time. Just know that we never stop searching and compiling the best support pages that you suggest to us. If you happen to find one, please consider sharing it here so other Newark Star Ledger customers like you can find it next time. Suggest a Support Page