Moneygram Help Pages

Moneygram Customer FAQ, Forum, and Online Help Desk

Moneygram Help @ moneygram.com
Customer Help
  • It takes an average of 82 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3:30pm.
  • Common topics include Cancel Transfer, Trouble Receiving a Payment, Refund a Charge, Trouble Sending a Payment, Missing Transfer, and more.
Since there is a phone number available, we have to recommend calling Moneygram and talking to a real human being instead of searching their help site for answers.

Recent Moneygram help topics searched

Can I pay a bill using the cashier's check through MoneyGram
Can I have someone to call me back
This transaction was completed in-store and certain functionality is unavailable online...
Money gram agent refuses to give money sent in dollars and insists on giving local currency.
My name is Arevadze Elza, Georgian and my boy friend sent me to do money gram transfer...
We can't receive money sent to us via money gram
Many wired toy bank not there
Many was wired to my bank account not there
Sent to the wrong state
When logging in to MoneyGram I was told I had to change my password. When doing so, th...
I am trying to get a status of my replacement money order for case number * ********. I...
I have a case where I filed for a money order replacement which wad opened on November...
correct the name of a receiver in the computer.*correct name from Evelyn Yalaju -Uwagbo...
I'm not able to cash out my money in money gram..
I can't receive money ,,this what they tell me when I track it This transaction was com...
My remettance last november **, **** to moneyGram to union bank. Account holder did not...
I'm trying to pick up my money, but it keeps saying certain functionality is unavailable

Moneygram Online Help at moneygram.com - Info & Stats

Help desk addresshttps://www.moneygram.com/mgo/us/en/help/faq/sending-money
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time82
Rank amongst all ways to reach them4
Other means of communicationphone, web
Communication customer rating81%
Quality of help rating84%
Votes for online help515
When this was last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-666-3947

Moneygram Help Pages: What to Know

This is the Moneygram help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Moneygram's best customer help page or faq or forum, this is the best entry point according to 62,820 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-666-3947) which we show above. Sometimes when you dig through the various help topics and volumes on moneygram.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Moneygram agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Moneygram: General Information

Moneygram has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Moneygram using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-666-3947 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Moneygram.

Do Moneygram and GetHuman work together?

GetHuman has no relationship with Moneygram and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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