Massachusetts Registry of Motor Vehicles (DMV/RMV) Help Pages

Massachusetts Registry of Motor Vehicles (DMV/RMV) Customer FAQ, Forum, and Online Help Desk

Massachusetts Registry of Motor Vehicles (DMV/RMV) Help @ mass.gov
Customer Help
  • It takes an average of 52.5 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1pm.
  • Common topics include Registration/Title, Speak to an agent, Schedule a hearing, Suspended license, Payments/Citations, and more.
Since there is a phone number available, we have to recommend calling Massachusetts Registry of Motor Vehicles (DMV/RMV) and talking to a real human being instead of searching their help site for answers.

Recent Massachusetts Registry of Motor Vehicles (DMV/RMV) help topics searched

On Friday, November **, ****, I had an accident. I hit a jersey barrier. I don't think...
sent in plate renewal months ago no answer yet trailer ****** john hourihan ** deer...
I have sold my car and I have tried to cancel my registration and plates online says in...
ID: L***********C-ID: S*********DOB: *********USPS:ID: *******ph: ***********I want to...
Trying to renew mass id online. I started an application and it said my zip was wrong...
I got cancer and had * surgeries this year and i cant renew or register my new vehicle...
I believe myRMV has been hacked. I need tospeak to someone in MA RMV Security
I'm trying to talk with some one about renew my liecence and its getting late my b-day...
VIN JHLRD*****C****** waiting for title* online confirms that it was printed...
My son took his learners permit exam online and we never received his permit in the mai...
My name is Vijay Chetty- DL* S********.**I received a notice of suspension for ** Days...
My registration has expired and my insurance has been cancelled. I am now trying to get...
I filed on Aug. ** **** for a rebate on over payment on my reg. my IRP Account Number...
license replacement. I ordered the license online and they informed me that it would ta...
I lost*misplaced my drivers license and need a replacement. I tried online and it stat...
need to change address
I want to renew a company car registration and change address .. the reg. expired a fe...

Massachusetts Registry of Motor Vehicles (DMV/RMV) Online Help at mass.gov - Info & Stats

Help desk addresshttps://www.mass.gov/orgs/massachusetts-registry-of-motor-vehicles
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time52.5
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating84%
Quality of help rating65%
Votes for online help73
When this was last updatedSat Apr 20 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number857-368-8000

Massachusetts Registry of Motor Vehicles (DMV/RMV) Help Pages: What to Know

This is the Massachusetts Registry of Motor Vehicles (DMV/RMV) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Massachusetts Registry of Motor Vehicles (DMV/RMV)'s best customer help page or faq or forum, this is the best entry point according to 4,200 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (857-368-8000) which we show above. Sometimes when you dig through the various help topics and volumes on mass.gov, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Massachusetts Registry of Motor Vehicles (DMV/RMV) agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Massachusetts Registry of Motor Vehicles (DMV/RMV): General Information

Massachusetts Registry of Motor Vehicles (DMV/RMV) has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Massachusetts Registry of Motor Vehicles (DMV/RMV) using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 857-368-8000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Massachusetts Registry of Motor Vehicles (DMV/RMV).

Do Massachusetts Registry of Motor Vehicles (DMV/RMV) and GetHuman work together?

GetHuman has no relationship with Massachusetts Registry of Motor Vehicles (DMV/RMV) and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Massachusetts Registry of Motor Vehicles (DMV/RMV) Contact Info

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