Lowe's Help Pages
Lowe's Customer FAQ, Forum, and Online Help Desk
Lowe's Help @ lowes.comCustomer Help
- It takes an average of 25 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 3:45pm.
- Common topics include Missing items, Product issues, Delivery/Installation Problem, Returns, Warranty, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Lowe's and talking to a real human being instead of searching their help site for answers.
Recent Lowe's help topics searched
order placed on november ** shipped via fed ex november ** with a estimated delivery...
I need to know if my appliance is being delivered tomorrow. I have no updates.
Scheduled delivery and installation of a washer dryer tower for Saturday,December *. Go...
need help to redeem gift card
My Lowe's credit card isn't working
I WISH YOU CAN PUT MY PHONE NUMBER ON FILE SO I CAN GET MY VA DISCOUNT
buy an item omlime november ** order *********** and it never arrived, I bought it aga...
I am calling because of an interview for a full time position that I had a couple days...
I am calling back about a full time job offer that I was interviewed on a couple days ago.
Yes I bought a mantel*tv stand electric led flam and fire log heater on **-**-** they s...
I have a question about returning*exchanging an item online that I got in store. The s...
I'm ready to you concerning a an advertisement that I continue to get from a company yo...
Received: from **.***.***.**** by atlas***.free.mail.ne*.yahoo.com pod-id NONE with HTT...
If I was the manager of store number **** I would want to know if the store lost $*** i...
After spending nearly ** minutes on hold (over the course of * phone calls where I was...
It says in their website that you have a product in the store called ready seal dark wa...
Lowe's Online Help at lowes.com - Info & Stats
Help desk addresshttp://www.lowes.com/webapp/wcs/stores/servlet/ContactUsLandingPageView?langId=-1&storeId=10151&catalogId=10051
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:45pm
Average turnaround time25
Rank amongst all ways to reach them5
Other means of communicationphone, email, web, twitter, chat
Communication customer rating65%
Quality of help rating94%
Votes for online help24
When this was last updatedSat Apr 13 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-445-6937
Lowe's Help Pages: What to Know
This is the Lowe's help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Lowe's's best customer help page or faq or forum, this is the best entry point according to 9,108 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-445-6937) which we show above. Sometimes when you dig through the various help topics and volumes on lowes.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Lowe's agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Lowe's: General Information
Lowe's has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Lowe's using 5 different media: phone, email, web, twitter, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-445-6937 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Lowe's.
Do Lowe's and GetHuman work together?
GetHuman has no relationship with Lowe's and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.