Keurig Help Pages

Keurig Customer FAQ, Forum, and Online Help Desk

Keurig Help @ support.keurig.com
Customer Help
  • It takes an average of 5 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 9am.
  • Common topics include Complaint, Warranty, Track Order, Cancel/refund an order, Technical issue, and more.
Since there is a phone number available, we have to recommend calling Keurig and talking to a real human being instead of searching their help site for answers.

Recent Keurig help topics searched

My mini keyring stopped working
Question about K-Cup compatibility
I was just gifted a Keurig and I went to use it and it leaked alll over my my floor...
My Duo died!!! Not * year old yer. Looked on help on line and they said FORGET IT. V...
I’m getting grounds in my coffee. I’ve tried cleaning the needle. What next?
The process goes through all the steps correctly, but it won't dispense the coffee...
WHEN I PLUG IN MY KEURIG ALL LIGHTS KEEP BLINKING ON AND OFF
Our Keurig coffee maker has a broken part. The piercing pin on the bottom of the coffee...
My K-*** will not power on. I have only had it for maybe a little over two months. I...
The Keurig will not power on at all. I have removed the water reservoir and left it un...
I need direction on how to drain the inner tank all I find online is men taking them co...
My keurig will not even turn on. It’s not an outlet issue, so it’s something with the m...
My machine does not work water does not come out yes a year that my father had it this...
My cousin bought my father or Kirk last June for his birthday the serial number...
We are trying to descale the maker and are having problems
I called in January bc machine is broken was asked to send photos of UPC code to verify...
I bought a Keurig Duo*Essentials from Walmart in December. I purchased a protection pla...

Keurig Online Help at support.keurig.com - Info & Stats

Help desk addresshttps://support.keurig.com/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time5
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating82%
Quality of help rating87%
Votes for online help25
When this was last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-901-2739

Keurig Help Pages: What to Know

This is the Keurig help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Keurig's best customer help page or faq or forum, this is the best entry point according to 10,266 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-901-2739) which we show above. Sometimes when you dig through the various help topics and volumes on support.keurig.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Keurig agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Keurig: General Information

Keurig has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Keurig using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-901-2739 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Keurig.

Do Keurig and GetHuman work together?

GetHuman has no relationship with Keurig and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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