kashon swa-: “waited to hear from someone.never did cant get...”
Waited: 99 mins
Anonymous: “Was on hold for 67 minutes before a person pic...”
Waited: 67 mins
Why should I comment about customer care at www.jetblue.com/help/contactus...?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another JetBlue Airways customer.
Second, we need to keep companies like JetBlue Airways in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.