Anonymous: “i have been on the phone waiting for reservati...”
Waited: 55 mins
Why should I comment about customer care at https://www.facebook.com/JetBl...?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another JetBlue Airways customer.
Second, we need to keep companies like JetBlue Airways in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.