Jagex Ltd. Help Pages

Jagex Ltd. Customer FAQ, Forum, and Online Help Desk

Jagex Ltd. Help @ jagex.com
Customer Help
  • It takes an average of 100 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1:45pm.
  • Common topics include Returns, Cancel order, Change order, Technical support, Track order, and more.
Start typing out the reason you want to get in touch with Jagex Ltd.. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

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Jagex Ltd. Online Help at jagex.com - Info & Stats

Help desk addresshttp://www.jagex.com/careers/contact
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time100
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating72%
Quality of help rating75%
Votes for online help58
When this was last updatedThu Apr 11 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Jagex Ltd. Help Pages: What to Know

This is the Jagex Ltd. help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Jagex Ltd.'s best customer help page or faq or forum, this is the best entry point according to 3,810 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on jagex.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Jagex Ltd. agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Jagex Ltd.: General Information

Jagex Ltd. does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Jagex Ltd. one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Jagex Ltd..

Do Jagex Ltd. and GetHuman work together?

GetHuman has no relationship with Jagex Ltd. and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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