Anonymous: “No common sense, driven by nonsensical rules. ...”
Waited: 2 mins
Why should I comment about customer care at http://www.express-scripts.com...?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Express Scripts customer.
Second, we need to keep companies like Express Scripts in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.
This is really the only support page we have for Express Scripts at this time. Just know that we never stop searching and compiling the best support pages that you suggest to us. If you happen to find one, please consider sharing it here so other Express Scripts customers like you can find it next time. Suggest a Support Page