Equifax Help Pages

Equifax Customer FAQ, Forum, and Online Help Desk

Equifax Help @ consumer.equifax.ca
Customer Help
  • It takes an average of 2.25 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 9am.
  • Common topics include Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change, and more.
Since there is a phone number available, we have to recommend calling Equifax and talking to a real human being instead of searching their help site for answers.

Recent Equifax help topics searched

Had an secured capital one card but after got unsecured capital one card , closed my se...
Issues with stuff on my credit and have someone working with me to fix but my credit is...
lift a freeze on my credit report
Can you tell me what was disputed today?
could you please tell me what was disputed today?
When I tried to log into my account at Equifax, it said my password was wrong. There's...
my credit one account is not showing on my report *account ending in ****
I have a debt which was opened in **** but has been charged off. Can I get it removed...
Trying to lift freeze
Got scam looking to rent a house person has my ssn & id info . Scared they might us my...
It shows I have a fraud alert on my account. I am inquiring about this
I am not able to access my equifax account
On eqifax my credit report is frozen please lift it*Sincerely BRENDA Hutto
I want to place a security freeze on my credit
Under other loans on my report is an incorrect balance.**Advantis credit union shows...
I believe my social security number was stolen
Credit unfreeze not working on website

Equifax Online Help at consumer.equifax.ca - Info & Stats

Help desk addresshttps://www.consumer.equifax.ca/personal/contact-us/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time2.25
Rank amongst all ways to reach them12
Other means of communicationphone, chat, email, facebook, web
Communication customer rating91%
Quality of help rating83%
Votes for online help3,515
When this was last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-846-5279

Equifax Help Pages: What to Know

This is the Equifax help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Equifax's best customer help page or faq or forum, this is the best entry point according to 187,800 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-846-5279) which we show above. Sometimes when you dig through the various help topics and volumes on consumer.equifax.ca, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Equifax agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Equifax: General Information

Equifax has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Equifax using 5 different media: phone, chat, email, facebook, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-846-5279 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Equifax.

Do Equifax and GetHuman work together?

GetHuman has no relationship with Equifax and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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