Electronic Arts Help Pages

Electronic Arts Customer FAQ, Forum, and Online Help Desk

Electronic Arts Help @ help.ea.com
Customer Help
  • It takes an average of 10 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 10:15am.
  • Common topics include Banned Account, Can't Receive Code to Reset, Dispute a Charge, In Game Problem, Technical Support, and more.
Start typing out the reason you want to get in touch with Electronic Arts. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent Electronic Arts help topics searched

Hello. I'm having a HUGE Issue with Overdrive play. I'm currently on the *nd tier Elite...
Trying to put origin on my PS* but when trying to add the origin app to my PS* I get a...
I have been told to fill out another recovery form for the *rd time and I keep getting...
I’ve always loved u guys until FIFA **.*Then I realized u guys were dumb and very stupi...
I've contacted help to EA on how I can't log into my origin account they aren't doing a...
Was banned for coin distribution even though I was just completing league sbcs and had...
It says my account is invalid and I have no clue why
My main issue is almost every time I score a goal in CHEL NHL** *x* games, at the end o...
I want to unlink my ps* account from my origin but I do not know how and wherever I loo...
My account as been hacked. *On fifa ** ultimate team. *No I don't have my team. *Ple...
I've filed five claims now, all of which have been resolved without solving my problem...
Hello! I’ve been playing Sims forever, and I really love the game. I’ve gotten a new ma...
Last thursday I was playing FIFA ** on PC trying to complete some objectives. However...
Bonjour! I'm writing to the company Electronic Arts.**I've already wrote about my probl...
Upon starting star wars battlefront * i am met with errror **** and a pop up from ea th...
i have tryed starting a live chat with ea but it no longer lets me and it wont let me r...
I bought a player for *million but the player I bought I didn’t see him in my team so I...

Electronic Arts Online Help at help.ea.com - Info & Stats

Help desk addresshttps://help.ea.com/contactus
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time10
Rank amongst all ways to reach them1
Other means of communicationweb, phone, twitter
Communication customer rating63%
Quality of help rating84%
Votes for online help35
When this was last updatedTue Mar 26 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Electronic Arts Help Pages: What to Know

This is the Electronic Arts help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Electronic Arts's best customer help page or faq or forum, this is the best entry point according to 7,068 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.ea.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Electronic Arts agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Electronic Arts: General Information

Electronic Arts does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Electronic Arts using 3 different media: web, phone, twitter. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Electronic Arts.

Do Electronic Arts and GetHuman work together?

GetHuman has no relationship with Electronic Arts and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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