Consumer Cellular Help Pages

Consumer Cellular Customer FAQ, Forum, and Online Help Desk

Consumer Cellular Help @ consumercellular.com
Customer Help
  • It takes an average of 53 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3:45pm.
  • Common topics include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support, and more.
Since there is a phone number available, we have to recommend calling Consumer Cellular and talking to a real human being instead of searching their help site for answers.

Recent Consumer Cellular help topics searched

Need to get rid of the CMAS Triangle and Logo and i cant find out how!!!!!!!!!!!!!!
I neglected to include the charger when I returned the phone. What's the address for returns?
My dad needs a *G capable phone. I am contacting you on his behalf. His name is Herman...
I need my pin for account ********** for personal needs.
Just replace My phone I need a new one asap My phone broke I am with consumer cellular...
Need to talk to a human about signing up for the service. Thank you.
With my new Link II flip phone that I purchased a week ago, I now have a CMAS triangle...
I need a new phone asap My number is ********** my name is joan moy and my address is...
I need a new phone asap now my phone broke My number is *** ******* my name is Joan Mo...
Every month I pay my bill...not getting good service: calls go straight to voice mail...
Imwant to get new service with your company
No help on why my cellular one data works when I set up my phone then after I'm done it...
I had my plan changed today and now my phone keeps repeating "Google Play services keep...
how do I get the CMAS message off my Link II flip phone?
Account number : ********* and my phone * is ****** **** I am currently living in Hon...
It seems my battery has died. I just got this phone in Feb. and seldom use it. Where ca...
my cell phone doesn't work. states "invalid card" and"mobile network not available"*no...

Consumer Cellular Online Help at consumercellular.com - Info & Stats

Help desk addresshttps://www.consumercellular.com/Home/Contact
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:45pm
Average turnaround time53
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating57%
Quality of help rating75%
Votes for online help757
When this was last updatedTue Mar 26 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-345-5510

Consumer Cellular Help Pages: What to Know

This is the Consumer Cellular help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Consumer Cellular's best customer help page or faq or forum, this is the best entry point according to 13,740 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-345-5510) which we show above. Sometimes when you dig through the various help topics and volumes on consumercellular.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Consumer Cellular agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Consumer Cellular: General Information

Consumer Cellular has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Consumer Cellular using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-345-5510 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Consumer Cellular.

Do Consumer Cellular and GetHuman work together?

GetHuman has no relationship with Consumer Cellular and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Consumer Cellular Contact Info

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