California Employment Development Department (EDD) Help Pages

California Employment Development Department (EDD) Customer FAQ, Forum, and Online Help Desk

California Employment Development Department (EDD) Help @ edd.ca.gov
Customer Help
  • It takes an average of 74 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3:30pm.
  • Common topics include Re-open a claim, Speak to an agent, I'm currently out of state, Where is my claim?, File a claim, and more.
Since there is a phone number available, we have to recommend calling California Employment Development Department (EDD) and talking to a real human being instead of searching their help site for answers.

Recent California Employment Development Department (EDD) help topics searched

My name Michael booth dob ********** my address is **** jenner ct citrus highest ca...
I filed a new claim because it had been one year then after that I received my edd cost...
on ********** my unemployment benefits stopped because my dollar amount on my account b...
The online access to my BOA EDD debit card as been locked, and i was asked to call for...
I filed for unemployment on *********. I haven't received any money yet. I've had zero...
My name is Michael Peterson I've been walked on my online account since day one I was a...
I guess I was permanently locked out of my online account I've never used it one time t...
I would like to stop receiving paper checks and start receiving my money direct deposit...
I've called edd multiple times and keep getting disconnected after waiting on hold for...
I was disqualified in October of **** for identity verification I submitted all documen...
I filed regular unemployment March **** when I was furloughed by my employer due to cov...
May *, *****Dear UI,*I have made numerous attempts to communicate with UI online to no...
On ********** I sent money via western union to * different family members that I owed...
Hi my unemployment payments are stuck in pending for the last three payments, I am on...
in early september of last year i filed a pui claim. i was told due to so much back log...
THIS MESSAGE IS FOR TIER ** AND ABOVE. DO NOT RESPOND UNLESS YOUR AUTHORIZED T* OR ABOV...
I called the claims department yesterday (Saturday) & was able to speak with someone at...

California Employment Development Department (EDD) Online Help at edd.ca.gov - Info & Stats

Help desk addresshttps://edd.ca.gov/about_edd/contact_edd.htm
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time74
Rank amongst all ways to reach them10
Other means of communicationphone, facebook, chat, web
Communication customer rating64%
Quality of help rating73%
Votes for online help725
When this was last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-300-5616

California Employment Development Department (EDD) Help Pages: What to Know

This is the California Employment Development Department (EDD) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for California Employment Development Department (EDD)'s best customer help page or faq or forum, this is the best entry point according to 28,428 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-300-5616) which we show above. Sometimes when you dig through the various help topics and volumes on edd.ca.gov, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from California Employment Development Department (EDD) agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting California Employment Development Department (EDD): General Information

California Employment Development Department (EDD) has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with California Employment Development Department (EDD) using 4 different media: phone, facebook, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-300-5616 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like California Employment Development Department (EDD).

Do California Employment Development Department (EDD) and GetHuman work together?

GetHuman has no relationship with California Employment Development Department (EDD) and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

California Employment Development Department (EDD) Contact Info

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