British Airways (UK) Help Pages
British Airways (UK) Customer FAQ, Forum, and Online Help Desk
British Airways (UK) Help @ britishairways.comCustomer Help
- It takes an average of 10 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 3pm.
- Common topics include Cancel a Reservation, Find My Reservation, Special Request, Refund a Charge, Change a Reservation, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling British Airways (UK) and talking to a real human being instead of searching their help site for answers.
Recent British Airways (UK) help topics searched
hi*Ive just tried to make a booking and they cannot process it and say to contact you
Both myself and my wife were refused access to our booked flight ref NWNG*Z BA*****tod...
Hi,*I want to book a return flight from Heathrow London to Boston USA. I wish to use a...
When my partner tested positive for Covid shortly before we were due to fly to Rhodes a...
Dear Sir * Madam,**I am writing this email to British Airways customer relations for my...
Hello, So I went to the airport today I had a flight at *.** AM EEST. I didnt know that...
Can a person take portable oxygen on a flight from Belfast to uk
We are four passengers but only three have received emails saying the COVID forms are...
Hi I have made a reservation today but had not included my seat. I went back to manage...
I’m trying to book return flights to Heathrow ** Oct -**th and each time I try to pay...
I am still waiting for an evoucher can you please assist it has been over * weeks
BONJOUR J ATTENDS DEPUIS UN AN LE REMBOURSEMENT DE MON VOL BA DU ** JULY...
Yesterday I was able to log in without trouble. Today, the site will not recognise eith...
Writing regarding government restrictions on tier * residents travel
i have my booking for ** January **** and would like to confirm about the status of my...
Is my flight from Aberdeen to Heathrow term * still flying at *.**on **th dec
I want to know about flights from Pakistan Lahore to Manchester or Lahore to London...
British Airways (UK) Online Help at britishairways.com - Info & Stats
Help desk addresshttp://www.britishairways.com/travel/custrelform/public/en_gb?refevent=contact_us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time10
Rank amongst all ways to reach them3
Other means of communicationphone, web, twitter
Communication customer rating69%
Quality of help rating74%
Votes for online help70
When this was last updatedTue Apr 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+44 844 493 0767
British Airways (UK) Help Pages: What to Know
This is the British Airways (UK) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for British Airways (UK)'s best customer help page or faq or forum, this is the best entry point according to 7,836 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+44 844 493 0767) which we show above. Sometimes when you dig through the various help topics and volumes on britishairways.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from British Airways (UK) agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting British Airways (UK): General Information
British Airways (UK) has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with British Airways (UK) using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +44 844 493 0767 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like British Airways (UK).
Do British Airways (UK) and GetHuman work together?
GetHuman has no relationship with British Airways (UK) and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.