Autodesk Help Pages

Autodesk Customer FAQ, Forum, and Online Help Desk

Autodesk Help @ usa.autodesk.com
Customer Help
  • It takes an average of 100 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1:15pm.
Start typing out the reason you want to get in touch with Autodesk. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Autodesk Online Help at usa.autodesk.com - Info & Stats

Help desk addresshttp://usa.autodesk.com/adsk/servlet/pc/index?id=19759203&siteID=123112
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time100
Rank amongst all ways to reach them3
Other means of communicationphone, twitter, web, facebook
Communication customer rating64%
Quality of help rating89%
Votes for online help21
When this was last updatedTue Mar 26 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Autodesk Help Pages: What to Know

This is the Autodesk help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Autodesk's best customer help page or faq or forum, this is the best entry point according to 1,656 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on usa.autodesk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Autodesk agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Autodesk: General Information

Autodesk does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Autodesk using 4 different media: phone, twitter, web, facebook. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Autodesk.

Do Autodesk and GetHuman work together?

GetHuman has no relationship with Autodesk and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Autodesk Contact Info

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