Asus Help Pages
Asus Customer FAQ, Forum, and Online Help Desk
Asus Help @ asus.comCustomer Help
- It takes an average of 100 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 9:30am.
- Common topics include Device Support, Track a Package, Warranty Claim, Refund a Charge, Account Access, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Asus and talking to a real human being instead of searching their help site for answers.
Recent Asus help topics searched
can't find my parts for my asus
I want to purchase a Desk top computer monitor with a built in web cam and speakers, i...
I was fixing my laptop using win ** recovery media by USB flash and it worked but I had...
I restored my laptop through windows recovery and had to delete all partitions of my in...
My pc crashed and I can't recover it so far won't let me do a restore point when I had...
I just bought the gaming desktop GL**DH.*I need to know if it has an internal WIFI ante...
My display port on my Asus VG***QG is not working properly. I went through many steps i...
ASUS router setting up new internet
I have a asus laptop and as soon as i turn it on it says reboot and select proper boot...
My monitor was sent in for repair and came back not fixed
Asus, Q*** notebook PC. Lost password, can't open.. Want someone to help me overcome an...
i bought notebook (asus) and get delivered it on *th August **** but in the system it...
When I touch screen or keypad on SEND button for email nothing happens. Sometimes it wo...
my laptop camera cannot be added in device hardware driver
My problem started when my dad got on laptop to claim unemployment benefits. He had ori...
Asus zenphone max * charger is nor be a charge in my phone
I have an ASUS U**E Widevice Manager there is a ndows * Home Premium. Per the Device M...
Asus Online Help at asus.com - Info & Stats
Help desk addresshttps://www.asus.com/us/support/callus
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time100
Rank amongst all ways to reach them5
Other means of communicationphone, chat, web, email, twitter
Communication customer rating86%
Quality of help rating69%
Votes for online help207
When this was last updatedSat Apr 20 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-339-2787
Asus Help Pages: What to Know
This is the Asus help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Asus's best customer help page or faq or forum, this is the best entry point according to 15,564 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-339-2787) which we show above. Sometimes when you dig through the various help topics and volumes on asus.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Asus agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Asus: General Information
Asus has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Asus using 5 different media: phone, chat, web, email, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-339-2787 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Asus.
Do Asus and GetHuman work together?
GetHuman has no relationship with Asus and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.