American Home Shield Help Pages
American Home Shield Customer FAQ, Forum, and Online Help Desk
American Home Shield Help @ ahs.comCustomer Help
- It takes an average of 14 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 2pm.
- Common topics include Setup service, Overcharge/Strange charge, Complaint, Make a claim, Change or cancel account, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling American Home Shield and talking to a real human being instead of searching their help site for answers.
Recent American Home Shield help topics searched
Cannot get a customer service rep to call me at (***) ***-****
Need to have central heat worked on
I do not have a technical question. I have been calling Sales for the past * hours and...
Hello we have American Home Shield coverage and our washer and dryer that is covered is...
I need someone to fixed my garage door
I need to close my account immediately! Please call! William Stover **** Jamielinn Ln...
The wrong contractor was sent to do a Maintenance Tune-Up on my heating system. When t...
Been trying to call for more than an hour. Cannot get thru. It hangs up after several r...
I need to talk to a representative. I can not get through and have been trying all day
no show contractor - **** Galen Dr *****
URGENT: Need to obtain policy info and wiring instruction for a closing.
Cancel service with American Home Shield
Without refrigerator for over * month since initial service request (********) sent to...
I am looking for a cash out for installation & disposal of the old refrigerator. The d...
I need purchasing department because our combo microwave and wall oven isn't fixable
been waiting for american home sheild to take care of refrigerator problem for several...
My microwave died back in October, and I contacted American Home Shield. I've been a...
American Home Shield Online Help at ahs.com - Info & Stats
Help desk addresshttps://www.ahs.com/faqs/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time14
Rank amongst all ways to reach them4
Other means of communicationphone, web
Communication customer rating80%
Quality of help rating75%
Votes for online help519
When this was last updatedSun Apr 21 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-429-8247
American Home Shield Help Pages: What to Know
This is the American Home Shield help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for American Home Shield's best customer help page or faq or forum, this is the best entry point according to 29,532 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-429-8247) which we show above. Sometimes when you dig through the various help topics and volumes on ahs.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from American Home Shield agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting American Home Shield: General Information
American Home Shield has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with American Home Shield using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-429-8247 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like American Home Shield.
Do American Home Shield and GetHuman work together?
GetHuman has no relationship with American Home Shield and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.