Air Miles Help Pages

Air Miles Customer FAQ, Forum, and Online Help Desk

Air Miles Help @ airmiles.ca
Customer Help
  • It takes an average of 65 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1:15pm.
  • Common topics include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem, and more.
Since there is a phone number available, we have to recommend calling Air Miles and talking to a real human being instead of searching their help site for answers.

Recent Air Miles help topics searched

activate my replacement card
Hi, I just want to restart My nip for My adh*rent card and it is always saying that for...
Could I please chat with an agent. The phone number I gave you was a landline and dos n...
I need to update my address, PIN number does not work anymore. Could not do it on phone.
Hello,*We moved from Montreal four years ago and since that time have used our airmiles...
Feb*nd received a congratulations on purchase at Rexal Regina using **.** toward purch...
Are you guys not doing Edmonton eskimos tickets anymore .
I don't think i updated my profile for many years. I have moved, changed my last name...
Booked a flight but still don’t have itinerary in my email
Could not get help. All options did not relate to my needs. Must cancel air miles card...
I received an email from Airmiles thanking me for using my miles for rewards at Safeway...
On November **, ****, I was purchasing fuel at a Wilsons and the cashier had accidental...
I was on flight ws*** from Abbotsford to Grande Prairie, connecting in Calgary. Our fl...
how can I access my Airmiles accumulated to date. I use to be able to look it up on in...
I could I would like to know if I can use my air miles to buy three tickets to Winnipeg...
I do not know airmiles points & want to book a flight**airmiles *-***********
Have got two air miles no.*Want to merge the two

Air Miles Online Help at airmiles.ca - Info & Stats

Help desk addresshttps://www.airmiles.ca/arrow/ContactUs
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time65
Rank amongst all ways to reach them5
Other means of communicationphone, chat, web, twitter
Communication customer rating57%
Quality of help rating88%
Votes for online help338
When this was last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-247-6453

Air Miles Help Pages: What to Know

This is the Air Miles help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Air Miles's best customer help page or faq or forum, this is the best entry point according to 14,298 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-247-6453) which we show above. Sometimes when you dig through the various help topics and volumes on airmiles.ca, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Air Miles agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Air Miles: General Information

Air Miles has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Air Miles using 4 different media: phone, chat, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-247-6453 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Air Miles.

Do Air Miles and GetHuman work together?

GetHuman has no relationship with Air Miles and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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