ADT Help Pages
ADT Customer FAQ, Forum, and Online Help Desk
ADT Help @ adt.comCustomer Help
- It takes an average of 77 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 10:45am.
- Common topics include Technical support, Refund, Start service, Update account information, Cancel service, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling ADT and talking to a real human being instead of searching their help site for answers.
Recent ADT help topics searched
Was the police sent to my address
I'd like to cancel my monitoring service
Need updated control box with *g
Okay . we were on the phone with adt for * hrs on tuesday trying to get this resloved...
Hello I need to cancel my subscription I've been charged $*.** on the following dates...
Battery is low won't charge. Won't reset key pad
My bank was hacked then my computer then cell phone. Both had be replaced. Along wit...
I want my issue with Adtranquility stopped and my money back and delete my personal inf...
I have had ADT services installed on **********. I have had issues with cameras not vid...
I AM CALLING TO MAKE A CUSTOMER COMPLAINT....
My my stuff has been canceled for over * months why is y'all taking money out of my acc...
I am logged out. I am on vacation and forgot the answer to one of my security questions...
I want to cancel I don't have this phone anymore that it's under so I want to cancel now
Camera system is not working
Where is my new sign I have ask for months now and the last guy here doing some updates...
I need to cancel my service with this provider. I am not sure of when I signed up in t...
Power went out and alarm on sump pump either did not go off or someone just did not cal...
ADT Online Help at adt.com - Info & Stats
Help desk addresshttp://www.adt.com/customer-service
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time77
Rank amongst all ways to reach them5
Other means of communicationphone, twitter, web, email, chat
Communication customer rating73%
Quality of help rating69%
Votes for online help273
When this was last updatedTue Apr 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-280-6946
ADT Help Pages: What to Know
This is the ADT help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for ADT's best customer help page or faq or forum, this is the best entry point according to 17,166 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-280-6946) which we show above. Sometimes when you dig through the various help topics and volumes on adt.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from ADT agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting ADT: General Information
ADT has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with ADT using 5 different media: phone, twitter, web, email, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-280-6946 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like ADT.
Do ADT and GetHuman work together?
GetHuman has no relationship with ADT and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.