Toll-free · Direct to tech support · For Technology Sales Group: press 1 if you want to talk to your sales representative and you know their extension, press 2 if you want to talk to your sales representative and you do not know their extension, press 3 for customer service.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Office Depot phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 at each prompt, ignoring messages.
What are the hours and when should I call?
Office Depot operates the call center for this 800-283-7674 phone number Mon-Sun 8am-10:30pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 230 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Office Depot phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Office Depot staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Office Depot is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 230 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Office Depot is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Office Depot staffs the call center well on Monday.
Why call this Office Depot number?
Below is a sample of recent calls to Office Depot, and their purpose. Are any of these similar to the reason you are trying to call?
HR inquiry: "I need to speak with someone from human resources."
- From a call lasting 2m 34s , Mar 11, 2024 10:34 PM
Seeking assistance: "I need help from a light agent."
- From a call lasting 1m 41s , Mar 11, 2024 10:32 PM
More Ways to Contact Office Depot Customer Service
There are of course other ways to contact Office Depot customer service besides the phone. Below we list the best ones, by medium.
Press 5 at the first menu, then say "I don't have it."
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Office Depot provides this option.
Used to optout from mailing - Fast response and it worked
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Office Depot will reply our your email.
As a last, sometimes only, resort- Office Depot customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Office Depot's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Office Depot agent. This phone number is Office Depot's best phone number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-283-7674 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Office Depot first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or email. In total, Office Depot has 2 phone numbers. It's not always clear what is the best way to talk to Office Depot representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Office Depot. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Office Depot. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.