Borders: customercare@borders.com
The #1 email address for Borders support
Here is the best way to use customercare@borders.com to get customer help - or see our best
Borders contact info
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Email Address
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Ranking
#2
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Instructions
Customer service email
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Average Wait
73 mins - approximate wait time
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Hours
Operates 8 am - 8 pm CST M-F, 10 am - 6 pm CST Sat&Sun
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Connects to
Customer service department
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Listing Added
Wed, 9 Dec 2009 - 2 yrs ago
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Alternatives
Comments about email address customercare@borders.com
Last 3 comments about this email address
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Anonymous: “I am an unhappy customer ---customer service r...”
Waited: 20 mins
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chrstmsgir-: “still holding after 2 1/2 hours. set the phone...”
Waited: 180 mins
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oblio: “It's one thing to have offshore customer servi...”
Waited: 20 mins
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Why should I comment about customer care at customercare@borders.com?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Borders customer.
Second, we need to keep companies like Borders in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.
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