Email American Express

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Email American Express at this address, but see our other contact info below.

This is the most recommended of all email addresses, but not a favorite overall - click here to find the best way to contact American Express


Did emailing with American Express solve your problem?

We customers can share our stories to help each other get better support. If you emailed American Express and it didn't take care of your issue, read below.
 
Yes - problem solved
 
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Here are some words from other American Express customers who used the email address above
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Anonymous
   It's AMERICAN Express people. Can they not get any of the millions of out of work AMERICANS ...
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Dale
   This e-mail address does not work. The chat line does not work. I am in Thailand where there...
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peliparius
   ALL the prepaid operators are in India apparently. One time I got "Tracy from Salt Lake City"...
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jane
   didn't do a bit of good to call them - just kept telling me they were only the data reporting...
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Anonymous
   Not happy with fraud detection dept. Can't help anyone secondary card holder following up on...
See more about ccsgsupport@service.... ›
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Other ways to contact American Express - other than the email above

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