Virgin Mobile (UK) Customer Service
Phone Number & Contact Information
Q:How do I get a live human at Virgin Mobile (UK)?
A:Press 0 three times at the repeated prompt.
Q:Does Virgin Mobile (UK) offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday. Details Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday.
More Virgin Mobile (UK) Customer Phone Numbers
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Virgin Mobile (UK) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 three times at the repeated prompt.
What are the hours and when should I call?
Virgin Mobile (UK) operates the call center for this +44 345 600 0784 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 258 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Virgin Mobile (UK) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Virgin Mobile (UK) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Virgin Mobile (UK) is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 258 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Virgin Mobile (UK) is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Virgin Mobile (UK) number, but it is also the day with the shortest hold times.
More Ways to Contact Virgin Mobile (UK) Customer Service
There are of course other ways to contact Virgin Mobile (UK) customer service besides the phone. Below we list the best ones, by medium.
Virgin Mobile (UK)'s website
As a last, sometimes only, resort- Virgin Mobile (UK) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Virgin Mobile (UK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Virgin Mobile (UK) agent. This phone number is Virgin Mobile (UK)'s best phone number because 1,548 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 345 600 0784 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Virgin Mobile (UK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Virgin Mobile (UK) has 3 phone numbers. It's not always clear what is the best way to talk to Virgin Mobile (UK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Virgin Mobile (UK). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Virgin Mobile (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.