Kobo Books Customer Service

Phone Number & Contact Information

No customer service phone number
Q:How do I contact Kobo Books customer service then?
A:Kobo Books does not have a customer service phone number, but you can contact them through email, X / Twitter, or their website.
help@kobobooks.com - Customer Servicehttp://www.kobobooks.com/help - Customer Service
Email is no phone number, but it is a near-ubiquitous form of communication.
Q:Does Kobo Books offer 24 hour customer service?
A:Not by phone. Below is a list of customer service channels and hours. You can also ask for information or answers to your specific problem:

How to contact Kobo Books Customer Service

There are of course other ways to contact Kobo Books customer service besides the phone. Below we list them by medium, from most to least popular.
Email
help@kobobooks.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Kobo Books will reply our your email.
X (formerly Twitter)
https://twitter.com/kobohelp - Customer Service
Use the link to connect with customer service through Twitter
Kobo Books, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Kobo Books's website
As a last, sometimes only, resort- Kobo Books customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

You came here to see Kobo Books's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Kobo Books agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Kobo Books anyways and help you with your issue. Over the last 18 months, 1,266 customers like you have come in search of a phone number for Kobo Books and helped us confirm they don't have one. Common reasons that people try to call Kobo Books customer support department include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Kobo Books first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or email or twitter. Unfortunately, right now Kobo Books doesn't have any phone numbers. It's not always clear what is the best way to talk to Kobo Books representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Kobo Books Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Kobo Books, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Kobo Books customers like yourself.

GetHuman does not provide call center services or customer support operations for Kobo Books. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kobo Books. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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