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Best way to reach Amazon.com customer service

There are 11 ways to contact customer service and other departments - 5 Amazon.com customers recommend the information below

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Here are all the ways to contact Amazon.com, ranked by customers for speed and quality

Some are fast, some offer better support - all shown below in case you have trouble getting help. Click for details, shortcuts to customer service and more.
  Contact information Instructions / Shortcuts Average wait Support quality Recommendations
866-216-1072 Don't press or say anything... 3 mins
2515 View details ›
https://www.amazon.c... Login, describe problem in ... 4 mins
442 View details ›
https://www.amazon.c... Customer service contact pa... 5 mins
22 View details ›
http://twitter.com/a... Amazon's main Twitter Page,... 6 mins
4 View details ›
https://www.facebook... Company Facebook page Unknown
0 View details ›
http://services.amaz... For help with selling on Am... Unknown
0 View details ›
888-280-3321 Don't press or say anything... 30 mins
3 View details ›
cis@amazon.com Customer service email addr... 30 mins
10 View details ›
877-586-3230 Press 1 for English. For Ca... 1 min
11 View details ›
866-321-8851 For Kindle Support - do not... 5 mins
68 View details ›


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