iHerb.com Live Chat
How to chat with iHerb.com by GetHuman
https://chat56a.livechatinc.com/licence/1432912/open_chat.cgi?groups=0Live Chat with iHerb.com Agents
- Chat is available Mon-Fri 8am-5pm PST.
- The average wait time (for agents to join) is 3 minutes.
- Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that iHerb.com has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.
Topics from recent customer chat windows
Package was delivered to an unsecured area. When I went to retrieve it, it was gone.
Received my order with a broken bottle of cardamon which I would like replaced. Glass...
Order did not process my card correctly and all your communication is in spanish. I sp...
I have the same problem. Created an account with my email which contained a typo. There...
I made a typo when creating my account. I entered an incorrect email address. Now in or...
My order *********-* was delivered to to *** Winston Drive *****, Cliffside Park, NJ...
I ordered a product from you called relaxing sleep tonic by herb farm. It’s a tincture...
I made two orders, while i was filling the cart both were mentioned if i reach certain...
The only way to get to a customer service now is through email or creating an account a...
Hi, **I cancelled an order because the address I entered was an old address, and chose...
Dear herb,*I would like to report you a complaint regarding, payment deduction from my...
I was finalizing my order in IHerb suddenlythe net has been cut in my city so I couldn...
I have ordered until now three times from your company and i love the products and the...
Order number ***********Hello IHERB TEAM**Could you help me resolve this situation?*We...
Help me with my issueiHerb.com Live Support Statistics
Live chat starting pointhttps://chat56a.livechatinc.com/licence/1432912/open_chat.cgi?groups=0
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-5pm PST
Best time to chat1:30pm
Average wait3
Current wait3
Rank (overall)2
Alternate methodsphone or chat or email
Quality of communication51%
Quality of help66%
Customer votes29,695
Information last updatedMon Apr 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number951-616-3600
Chatting with iHerb.com Customer Service
Live chat with iHerb.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with iHerb.com about. We can usually help ensure a better outcome. This is the best way to live chat with iHerb.com because 13,536 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case iHerb.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://chat56a.livechatinc.com/licence/1432912/open_chat.cgi?groups=0 are used to handling Account Access, Return an Order, Refund a Charge, Track a Package, Make an Order and other customer service issues. When you chat with iHerb.com agents, they are most likely chatting with you from their call center located in Wilmington, DE or Argentina. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-5pm PST. It's hard to tell if companies like iHerb.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting iHerb.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.
Contacting iHerb.com
While iHerb.com does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for iHerb.com is their 951-616-3600 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact iHerb.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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GetHuman and iHerb.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!