US Cellular Live Chat

How to chat with US Cellular by GetHuman

http://www.uscellular.com/contactus
Live Chat with US Cellular Agents
  • Chat is available Mon-Sun 8am-9pm CST.
  • The average wait time (for agents to join) is 38 minutes.
  • Current estimated wait time for an agent to join your chat window is 57 mins.
Despite the fact that US Cellular has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

How can I put parental controls on my second line?
Current customer did not get $*** off with upgrade
My newly activated phone is unable to call other numbers. Each time I try to dial a num...
i have tried and tried to get into my account and the same message appears that your up...
Extremely limited reception
My phone is severly cracked in the front face back face and the camera is my phone is c...
CAN I LOCK MY PHONE? IT TURNED UP MISSING.
I have * lines one person paid there bill late and now our phones are off but all bills...
Yes one of the phones on my account has been stolen and I need information on how to ge...
Some one has my phone need to get it true it off in tell I call back and let u all that...
I need to switch my phone number over to another phone that i have
Paid my **.**.** bill on **. **. ***Doesn't come up paid i leep gett* note to pay.*Paid...
**:** AMToni*Unlock US Cellular phone to use with Sprint***:** AMToni*Hello. I have an...
I need to find emergency contact information for cell towers in southeast nebraska for...
Help me with my issue

US Cellular Live Support Statistics

Live chat starting pointhttp://www.uscellular.com/contactus
Department you chat withCustomer Service
Chat center hoursMon-Sun 8am-9pm CST
Best time to chat3:15pm
Average wait38
Current wait57
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication83%
Quality of help58%
Customer votes64,906
Information last updatedSun Apr 14 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-944-9400

Chatting with US Cellular Customer Service

Live chat with US Cellular by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with US Cellular about. We can usually help ensure a better outcome. This is the best way to live chat with US Cellular because 14,946 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case US Cellular usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.uscellular.com/contactus are used to handling Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. When you chat with US Cellular agents, they are most likely chatting with you from their call center located in Covington, KY or India. Live chat is rarely available 24/7, and this department is open Mon-Sun 8am-9pm CST. It's hard to tell if companies like US Cellular offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting US Cellular with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting US Cellular

While US Cellular does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for US Cellular is their 888-944-9400 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact US Cellular? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are US Cellular and GetHuman affiliated?

GetHuman and US Cellular have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

US Cellular Contact Info

Information that GetHuman and its users have gathered about how to best reach US Cellular
US Cellular Phone NumberMore US Cellular Contact Info

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