TigerDirect.com Live Chat

How to chat with TigerDirect.com by GetHuman

http://www.tigerdirect.com/sectors/livechat/popup.asp?cm_sp=Masthead-_-LiveChat-_-popup
Live Chat with TigerDirect.com Agents
  • Chat is available Mon-Fri 7am-midnight, Sat-Sun 8am-midnight EST.
  • The average wait time (for agents to join) is 27.5 minutes.
  • Current estimated wait time for an agent to join your chat window is 36 mins.
Despite the fact that TigerDirect.com has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

TigerDirect.com Live Support Statistics

Live chat starting pointhttp://www.tigerdirect.com/sectors/livechat/popup.asp?cm_sp=Masthead-_-LiveChat-_-popup
Department you chat withCustomer Service
Chat center hoursMon-Fri 7am-midnight, Sat-Sun 8am-midnight EST
Best time to chat1pm
Average wait27.5
Current wait36
Rank (overall)2
Alternate methodsphone or chat or email or web
Quality of communication73%
Quality of help30%
Customer votes63,118
Information last updatedWed Apr 17 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-222-9800

Chatting with TigerDirect.com Customer Service

Live chat with TigerDirect.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with TigerDirect.com about. We can usually help ensure a better outcome. This is the best way to live chat with TigerDirect.com because 288 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case TigerDirect.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.tigerdirect.com/sectors/livechat/popup.asp?cm_sp=Masthead-_-LiveChat-_-popup are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with TigerDirect.com agents, they are most likely chatting with you from their call center located in Norfolk, VA or Jamaica. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-midnight, Sat-Sun 8am-midnight EST. It's hard to tell if companies like TigerDirect.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting TigerDirect.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting TigerDirect.com

While TigerDirect.com does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for TigerDirect.com is their 888-222-9800 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact TigerDirect.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

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TigerDirect.com Contact Info

Information that GetHuman and its users have gathered about how to best reach TigerDirect.com
TigerDirect.com Phone NumberMore TigerDirect.com Contact Info

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