Staples Live Chat

How to chat with Staples by GetHuman

https://chatnow.staples.com/netagent/cimlogin.aspx?questid=3B1B748F-5E09-4DD4-8618-A72A497B1E33&portid=8388418A-E3ED-442E-B226-A78C61945B06
Live Chat with Staples Agents
  • Chat is available Mon-Fri 5am-5pm PST.
  • The average wait time (for agents to join) is 98 minutes.
  • Current estimated wait time for an agent to join your chat window is 149 mins.
Despite the fact that Staples has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Staples Live Support Statistics

Live chat starting pointhttps://chatnow.staples.com/netagent/cimlogin.aspx?questid=3B1B748F-5E09-4DD4-8618-A72A497B1E33&portid=8388418A-E3ED-442E-B226-A78C61945B06
Department you chat withCustomer Service
Chat center hoursMon-Fri 5am-5pm PST
Best time to chat1:15pm
Average wait98
Current wait149
Rank (overall)5
Alternate methodsphone or web or twitter or chat
Quality of communication30%
Quality of help45%
Customer votes42,590
Information last updatedSun Apr 21 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-333-3330

Chatting with Staples Customer Service

Live chat with Staples by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Staples about. We can usually help ensure a better outcome. This is the best way to live chat with Staples because 2,982 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Staples usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://chatnow.staples.com/netagent/cimlogin.aspx?questid=3B1B748F-5E09-4DD4-8618-A72A497B1E33&portid=8388418A-E3ED-442E-B226-A78C61945B06 are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Staples agents, they are most likely chatting with you from their call center located in San Antonio, TX or Mexico. Live chat is rarely available 24/7, and this department is open Mon-Fri 5am-5pm PST. It's hard to tell if companies like Staples offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Staples with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Staples

While Staples does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Staples is their 800-333-3330 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Staples? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Staples and GetHuman affiliated?

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Staples Contact Info

Information that GetHuman and its users have gathered about how to best reach Staples
Staples Phone NumberMore Staples Contact Info

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