Reliant Energy Live Chat

How to chat with Reliant Energy by GetHuman

https://www.reliant.com/en/residential/my-reliant/customer-care/index.jsp
Live Chat with Reliant Energy Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that Reliant Energy has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Reliant Energy Live Support Statistics

Live chat starting pointhttps://www.reliant.com/en/residential/my-reliant/customer-care/index.jsp
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:15am
Average wait1
Current wait2
Rank (overall)5
Alternate methodsphone or web or email or chat
Quality of communication65%
Quality of help39%
Customer votes47,409
Information last updatedTue Mar 26 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-222-7100

Chatting with Reliant Energy Customer Service

Live chat with Reliant Energy by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Reliant Energy about. We can usually help ensure a better outcome. This is the best way to live chat with Reliant Energy because 6,456 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Reliant Energy usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.reliant.com/en/residential/my-reliant/customer-care/index.jsp are used to handling Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. When you chat with Reliant Energy agents, they are most likely chatting with you from their call center located in Norfolk, VA or Argentina. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Reliant Energy offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Reliant Energy with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Reliant Energy

While Reliant Energy does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Reliant Energy is their 866-222-7100 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Reliant Energy? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Reliant Energy and GetHuman affiliated?

GetHuman and Reliant Energy have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Reliant Energy Contact Info

Information that GetHuman and its users have gathered about how to best reach Reliant Energy
Reliant Energy Phone NumberMore Reliant Energy Contact Info

Which Companies Offer Chat-based Customer Service?

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!