Nordstrom Live Chat

How to chat with Nordstrom by GetHuman

http://shop.nordstrom.com/c/live-chat
Live Chat with Nordstrom Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Nordstrom has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

sent gift card weeks ago *Tracking with UPS*Card Been traveling across country Was in M...
Identity theft. Fraudulent account opened.
Received the wrong item.
I would like to cancel my credit card with Nordstrom I planned to pay with cash when I...
Unable to send gifts. Site only lets me put in my address
I would like to send compliments to JARED D. who currently works at Nordstrom Ala Moana...
Want to order gift cards.
name is Oghenekevwe T. Jemine employee ID ********, I currently work at Nordstrom Rack...
Looking for womens boots. So many to choose from. Want a good quality boot with pointed...
Hi, I have been shopping at Nordstroms for years. I live near the Arden Mall Nordstroms...
Order number: ********* Order date: *********** I ordered an MG Wallace bag and tried t...
I am e-mailing Nordstrom Department stores to inquire about the removal of pianos from...
I have purchased a coffee ice storm from you daily for decades* however, you changed th...
Negative - Positive - Due to family illness was not able to email till now.**All my ite...
Help me with my issue

Nordstrom Live Support Statistics

Live chat starting pointhttp://shop.nordstrom.com/c/live-chat
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:45am
Average wait1
Current wait3
Rank (overall)6
Alternate methodsphone or web or email or facebook or twitter or chat
Quality of communication69%
Quality of help65%
Customer votes72,975
Information last updatedSat Apr 20 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-282-6060

Chatting with Nordstrom Customer Service

Live chat with Nordstrom by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Nordstrom about. We can usually help ensure a better outcome. This is the best way to live chat with Nordstrom because 4,914 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Nordstrom usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://shop.nordstrom.com/c/live-chat are used to handling Gift Cards, Missing Items, Cancel order, Contact customer support, Product Issues and other customer service issues. When you chat with Nordstrom agents, they are most likely chatting with you from their call center located in Covington, KY or Belize. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Nordstrom offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Nordstrom with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Nordstrom

While Nordstrom does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Nordstrom is their 888-282-6060 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Nordstrom? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Nordstrom and GetHuman affiliated?

GetHuman and Nordstrom have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

More ways to chat with Nordstrom

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Nordstrom Contact Info

Information that GetHuman and its users have gathered about how to best reach Nordstrom
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