Nintendo Live Chat

How to chat with Nintendo by GetHuman

http://www.nintendo.com/consumer/chat/en_na/chatStart.jsp?source=email
Live Chat with Nintendo Agents
  • Chat is available Mon-Sun 6am-7pm PST.
  • The average wait time (for agents to join) is 2 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Nintendo has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

So on charismas i buy Animal Crossing New Horizons Happy Home New Paradise and it downl...
Hello, I am experiencing difficulty logging into my Fortnite account through Nintendo...
My email I opened my Nintendo account with no longer exists and I can’t log in because...
Can I add v- bucks for his game
Just bought a Nintendo switch for our son for Christmas we need to figure out how to se...
Just bought the NItendo Switch, still need to figure out parentel control and to block...
My switch joy cons have a white scratch and it is practically unplayable I need a free...
xcxfvbbbbbbv vnbcggghhgghgfdhgdhdhtdtdeeyebgxdcghngdghgdhtdtyeydhgftdxxtgjhfjyfhgfchtdh...
K my mother went out to wal mart in chanute, is meaning to buy my * children $** Walmar...
Being put on hold for too long
Blue controller on Nintendo switch neon isn’t working. Want replacement controller sent...
i have brought fifa ** for my nintendo switch and when i try to access online, it is re...
Problem with switch lite parent lock
Hi bought my son a vbuck card for Christmas and we got the verification email but it ne...
Help me with my issue

Nintendo Live Support Statistics

Live chat starting pointhttp://www.nintendo.com/consumer/chat/en_na/chatStart.jsp?source=email
Department you chat withCustomer Service
Chat center hoursMon-Sun 6am-7pm PST
Best time to chat3:15pm
Average wait2
Current wait3
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication49%
Quality of help78%
Customer votes32,688
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-255-3700

Chatting with Nintendo Customer Service

Live chat with Nintendo by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Nintendo about. We can usually help ensure a better outcome. This is the best way to live chat with Nintendo because 18,432 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Nintendo usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.nintendo.com/consumer/chat/en_na/chatStart.jsp?source=email are used to handling Repairs, Update Account Info, Refund an Order, Track an Order, Device Support and other customer service issues. When you chat with Nintendo agents, they are most likely chatting with you from their call center located in Washington. Live chat is rarely available 24/7, and this department is open Mon-Sun 6am-7pm PST. It's hard to tell if companies like Nintendo offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Nintendo with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Nintendo

While Nintendo does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Nintendo is their 800-255-3700 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Nintendo? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Nintendo and GetHuman affiliated?

GetHuman and Nintendo have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Nintendo Contact Info

Information that GetHuman and its users have gathered about how to best reach Nintendo
Nintendo Phone NumberMore Nintendo Contact Info

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