Murad.com Live Chat

How to chat with Murad.com by GetHuman

http://www.murad.com/customercare/index.jsp
Live Chat with Murad.com Agents
  • Chat is available Mon-Fri 6am-6pm, Sat 7am-3:30pm PST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that Murad.com has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Murad.com Live Support Statistics

Live chat starting pointhttp://www.murad.com/customercare/index.jsp
Department you chat withCustomer Service
Chat center hoursMon-Fri 6am-6pm, Sat 7am-3:30pm PST
Best time to chat10:15am
Average wait1
Current wait2
Rank (overall)2
Alternate methodsphone or chat
Quality of communication82%
Quality of help63%
Customer votes29,351
Information last updatedSun Apr 14 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-996-8723

Chatting with Murad.com Customer Service

Live chat with Murad.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Murad.com about. We can usually help ensure a better outcome. This is the best way to live chat with Murad.com because 990 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Murad.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.murad.com/customercare/index.jsp are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Murad.com agents, they are most likely chatting with you from their call center located in Southlake, TX or Honduras. Live chat is rarely available 24/7, and this department is open Mon-Fri 6am-6pm, Sat 7am-3:30pm PST. It's hard to tell if companies like Murad.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Murad.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Murad.com

While Murad.com does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Murad.com is their 888-996-8723 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Murad.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Murad.com and GetHuman affiliated?

GetHuman and Murad.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Murad.com Contact Info

Information that GetHuman and its users have gathered about how to best reach Murad.com
Murad.com Phone NumberMore Murad.com Contact Info

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