Macy's Chat Support

HomeFind Chat SupportMacy's Chat Support

Chat with Macy's here, but also check out our other ways to reach them.

This was voted the best of all chat options, but not best overall - click here to find the best way to contact Macy's


Did chatting with Macy's solve your problem?

We customers can share with each other and together improve support. If you chatted with Macy's but still have a problem, read below.
 
Yes - problem solved
 
No - not solved
   How many minutes did you wait for an agent (blank if not helped)?    Save
Here are some recent remarks from other Macy's customers who tried chatting at https://www.macys.com/chat.ognc?Chat=Sales...:
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Mary
   I was hung up on 4 times/worst experience ever- rep was totally incompetent/after 2hrs had to...
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chps19
   After waiting through 44 connections to get a chat person, I asked "Mae M" a question, "she" ...
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TOO BAD
   MARIA. B was really bad, didnt help at all. And response was too slow
Read more ›
Anonymous
   Rose Ann V. is very helpful. Thank you, Rose.
Read more ›
Juan
   Rose Ann was so kind and helpful
See more about https://www.macys.co... ›
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Other ways to contact Macy's besides chat

If the above information did not help you, there are other ways to contact Macy's - below are the top ones according to customers
  Contact information Avg wait User rating Recommendations

You can also see all Macy's contact information - we usually know much more than just chat options


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