Lowe's Live Chat

How to chat with Lowe's by GetHuman

https://www.lowes.com/l/help/contact-us?langId=-1&storeId=10151&catalogId=10051
Live Chat with Lowe's Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Lowe's has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

My order ********* LG refrigerator delivered on ******** with damage on the front of th...
I saw a clearance advertised on Facebook. Said get a Dewalt drill set for only *.** . S...
I had people come out on Saturday to install my brand new GE washer and dryer only to f...
I brought in a craftmen lawn mower that would not start. Had taken it to a repair shop...
A year or more ago I tried to sign up for the **% military discount. My request went as...
I am waiting for a refrigerator to be delivered. I had a phone call saying they would b...
Hi, *I was in your Plainville, MA store on June **th, a couple nights ago, arriving abo...
I need a head for my ** volt Kobalt weed eater, the one on Lowes website is discontinue...
I purchased a washing machine ********** and the protection plan. The product was deliv...
I needed to return my edger and was on the phone with the company for hours. I got no r...
Dear Lowe’s Customer Service,**While ordering the item *******Model DCD***C* (Order...
Purchased a patio set paid for delivery and assembly. Patio set was never taken down to...
We purchased a refrigerator, washer and dryer this morning. On the original receipt we...
I need to know what each expenditure was to total $***** dollars and if I am paying int...
Help me with my issue

Lowe's Live Support Statistics

Live chat starting pointhttps://www.lowes.com/l/help/contact-us?langId=-1&storeId=10151&catalogId=10051
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:15pm
Average wait1
Current wait3
Rank (overall)7
Alternate methodsphone or email or web or twitter or chat
Quality of communication52%
Quality of help52%
Customer votes64,440
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-445-6937

Chatting with Lowe's Customer Service

Live chat with Lowe's by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Lowe's about. We can usually help ensure a better outcome. This is the best way to live chat with Lowe's because 9,108 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Lowe's usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.lowes.com/l/help/contact-us?langId=-1&storeId=10151&catalogId=10051 are used to handling Missing items, Product issues, Delivery/Installation Problem, Returns, Warranty and other customer service issues. When you chat with Lowe's agents, they are most likely chatting with you from their call center located in North Carolina. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Lowe's offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Lowe's with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Lowe's

While Lowe's does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Lowe's is their 800-445-6937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Lowe's? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Lowe's and GetHuman affiliated?

GetHuman and Lowe's have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Lowe's Contact Info

Information that GetHuman and its users have gathered about how to best reach Lowe's
Lowe's Phone NumberMore Lowe's Contact Info

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