Lord & Taylor Live Chat

How to chat with Lord & Taylor by GetHuman

https://lordandtaylor.com/
Live Chat with Lord & Taylor Agents
  • Chat is available Mon-Fri 9am-5:30pm.
  • The average wait time (for agents to join) is 10 minutes.
  • Current estimated wait time for an agent to join your chat window is 14 mins.

Topics from recent customer chat windows

Hello I placed an order on two pairs of shoes have received only one pair that I would...
I made a purchase for a jumpsuit on May ** and after paying for it I noticed that the d...
I have * returns both have a receipt for the item number and the order number but no pr...
I would like to exchange * items which are too small
Waiting on a refund over ** days*Customer Service assign matters to * different person...
I ordered some clothes from Lord and Taylor but I didn’t get it.
I returned two items and only received refund for one item. I could not get the online...
I placed an order on a formal dress at lord and Taylor and I want to cancel the order
I have a gown in.my cart. There was a coupon...I'm ready to order. Where is it?
* ORDER MOCKNECKSweaterinNOVEMBERthe **th.The Sweater was not received. The order numb...
I ordered a belt on lord and Taylor. I did not receive a confirmation email or any trac...
I am checking on a necklace i ordered. What is the status and when will it be delivere...
I ordered a necklace before christmas scheduled for delivery on December ** according t...
DID NOT RECEIVE ORDER **********
Help me with my issue

Lord & Taylor Live Support Statistics

Live chat starting pointhttps://lordandtaylor.com/
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5:30pm
Best time to chat10:15am
Average wait10
Current wait14
Rank (overall)2
Alternate methodsweb or chat or email
Quality of communication62%
Quality of help36%
Customer votes29,698
Information last updatedSun Apr 21 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with Lord & Taylor Customer Service

Live chat with Lord & Taylor by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Lord & Taylor about. We can usually help ensure a better outcome. This is the best way to live chat with Lord & Taylor because 1,818 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://lordandtaylor.com/ are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Lord & Taylor agents, they are most likely chatting with you from their call center located in Jacksonville, FL or Mexico. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5:30pm. It's hard to tell if companies like Lord & Taylor offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Lord & Taylor with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Lord & Taylor

While Lord & Taylor does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 3 ways to get in touch with them. Since Lord & Taylor does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact Lord & Taylor? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Lord & Taylor and GetHuman affiliated?

GetHuman and Lord & Taylor have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Lord & Taylor Contact Info

Information that GetHuman and its users have gathered about how to best reach Lord & Taylor
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