Kaiser Permanente - California Live Chat

How to chat with Kaiser Permanente - California by GetHuman

https://individual-family.kaiserpermanente.org/healthinsurance
Live Chat with Kaiser Permanente - California Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Kaiser Permanente - California has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I need to know if my son has kaiser
Infant has slight yellow tint on skin
My plan was canceled, I need it reinstated. When I call I am left on hold for hours wit...
I need my medical records
I need to update my autopay, and the payment portal has locked me out.
My left arm is tingling and the fingers are numb. there is a sharp pain from my upper b...
need a new password for their website
I can't get to my online bill pay portal.
I want to monthly payment
I want to creat my account as want to send message to my Dr
It is reported that Irvine Medical Center is allowing entry from customers without mask...
My mother is ** and on Morphine. She has difficulty getting this prescription filled e...
I can't get my messages and need to talk to a human person
i am perdiem new employed and i applied for health insurance for me and my children. I...
Help me with my issue

Kaiser Permanente - California Live Support Statistics

Live chat starting pointhttps://individual-family.kaiserpermanente.org/healthinsurance
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:30pm
Average wait1
Current wait3
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication41%
Quality of help54%
Customer votes34,230
Information last updatedSun Apr 21 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-454-8855

Chatting with Kaiser Permanente - California Customer Service

Live chat with Kaiser Permanente - California by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Kaiser Permanente - California about. We can usually help ensure a better outcome. This is the best way to live chat with Kaiser Permanente - California because 12,036 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Kaiser Permanente - California usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://individual-family.kaiserpermanente.org/healthinsurance are used to handling Contact support, ID cards, Billing issue, Find a provider and other customer service issues. When you chat with Kaiser Permanente - California agents, they are most likely chatting with you from their call center located in St. Louis, MO or Jamaica. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Kaiser Permanente - California offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Kaiser Permanente - California with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Kaiser Permanente - California

While Kaiser Permanente - California does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Kaiser Permanente - California is their 866-454-8855 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Kaiser Permanente - California? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Kaiser Permanente - California and GetHuman affiliated?

GetHuman and Kaiser Permanente - California have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Kaiser Permanente - California Contact Info

Information that GetHuman and its users have gathered about how to best reach Kaiser Permanente - California
Kaiser Permanente - California Phone NumberMore Kaiser Permanente - California Contact Info

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