Home Depot Live Chat

How to chat with Home Depot by GetHuman

https://www.homedepot.com/c/Contact_Us
Live Chat with Home Depot Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 38 minutes.
  • Current estimated wait time for an agent to join your chat window is 63 mins.
Despite the fact that Home Depot has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

My husband and I have been waiting since early January of this year to have our master...
Unable to update pro account admin phone number
trouble reverting my VA discount
can't get customerservice store phone hangs up , corperate phone disconnects. the emi...
Home Depot keeps charging my bank account for the same order, please see notes in your...
I live in Cape Coral and I wanted a Generator,none was available so I drove to Boca...
This is a copy of an email I sent to *****@***.com on February **, ****.*Purchased...
This started just a vinyl plank flooring insulation in one room and a hallway. We paid...
I sent this earlier to an email address that I thought would go to Home Depot directly...
Wanted to see if someone could help me with our rebate status. Below is the tracking...
I'm trying to reach Home Depot's HR department to get information about my loved one.
Dryer sensors have been falsely alerting my parents that the dryer vents need cleaning...
I am trying to answer your question related to the Watts Hot Water Circulating System a...
Last March I purchased the a new whirlpool refrigerator to replace an Amana which I had...
Help me with my issue

Home Depot Live Support Statistics

Live chat starting pointhttps://www.homedepot.com/c/Contact_Us
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3pm
Average wait38
Current wait63
Rank (overall)5
Alternate methodsphone or chat or web
Quality of communication47%
Quality of help70%
Customer votes30,392
Information last updatedTue Apr 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-466-3337

Chatting with Home Depot Customer Service

Live chat with Home Depot by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Home Depot about. We can usually help ensure a better outcome. This is the best way to live chat with Home Depot because 57,798 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Home Depot usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.homedepot.com/c/Contact_Us are used to handling Store Feedback, Cancel Order, Refund an Order, Appointment Setup, Find an Item and other customer service issues. When you chat with Home Depot agents, they are most likely chatting with you from their call center located in Georgia or Arizona or Utah. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Home Depot offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Home Depot with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Home Depot

While Home Depot does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Home Depot is their 800-466-3337 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Home Depot? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Home Depot and GetHuman affiliated?

GetHuman and Home Depot have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

More ways to chat with Home Depot

Customer ServiceLive Chat

Home Depot Contact Info

Information that GetHuman and its users have gathered about how to best reach Home Depot
Home Depot Phone NumberMore Home Depot Contact Info

Which Companies Offer Chat-based Customer Service?

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!