Hertz Live Chat

How to chat with Hertz by GetHuman

https://www.hertz.com/rentacar/customersupport/index.jsp?targetPage=faq.jsp
Live Chat with Hertz Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 38 minutes.
  • Current estimated wait time for an agent to join your chat window is 70 mins.
Despite the fact that Hertz has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Need a my deposit back.
I deposit ***** but I try to withdraw it not approve I don't know why how can I fix it...
*) I am calling to ensure my Germany rental is an automatic, not manual vehicle. Confir...
Trying to sign up but get a "CMB Encrypt API Not Available error" which is preventing t...
Need to understand how to add a spouse to the rental
I need help accessing my hertz gold account. When I try to login, it says name does not...
Never received the money I paid for deposit on vehicle and they had to cancel my reserv...
Hertz rental cars charge me $*,*** for cleaning the outside of the vehicle
I am being wrongfully charged for a Hertz rental and I need to make a serious complaint
I.m a club gold member no-*********I rented a car at biarritz airport from the * sept t...
I need to change a reservation and I think it's slightly more complicated than what can...
Three hours ago I deposited but it has not entered
I need a letter for a tow yard stating I have access to the vehicle to recover from the...
I was shown online booking prices but when I got to the payment page, the rental price...
Help me with my issue

Hertz Live Support Statistics

Live chat starting pointhttps://www.hertz.com/rentacar/customersupport/index.jsp?targetPage=faq.jsp
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3pm
Average wait38
Current wait70
Rank (overall)3
Alternate methodsphone or chat or web or email
Quality of communication61%
Quality of help35%
Customer votes39,475
Information last updatedTue Apr 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-654-3131

Chatting with Hertz Customer Service

Live chat with Hertz by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Hertz about. We can usually help ensure a better outcome. This is the best way to live chat with Hertz because 46,038 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Hertz usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.hertz.com/rentacar/customersupport/index.jsp?targetPage=faq.jsp are used to handling Lost and Found, Change Reservation, Refund a Charge, Problem With a Rental, Find a Reservation and other customer service issues. When you chat with Hertz agents, they are most likely chatting with you from their call center located in Alabama or Oklahoma. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Hertz offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Hertz with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Hertz

While Hertz does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for Hertz is their 800-654-3131 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Hertz? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Hertz and GetHuman affiliated?

GetHuman and Hertz have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Hertz Contact Info

Information that GetHuman and its users have gathered about how to best reach Hertz
Hertz Phone NumberMore Hertz Contact Info

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