Gap Live Chat

How to chat with Gap by GetHuman

https://www.gap.com/customerService/info.do?cid=81270
Live Chat with Gap Agents
  • Chat is available Mon-Sun 10am-6pm EST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Gap has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Gap Live Support Statistics

Live chat starting pointhttps://www.gap.com/customerService/info.do?cid=81270
Department you chat withCustomer Service
Chat center hoursMon-Sun 10am-6pm EST
Best time to chat9:30am
Average wait1
Current wait3
Rank (overall)6
Alternate methodsphone or facebook or twitter or email or web or chat
Quality of communication44%
Quality of help32%
Customer votes51,830
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-427-7895

Chatting with Gap Customer Service

Live chat with Gap by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Gap about. We can usually help ensure a better outcome. This is the best way to live chat with Gap because 498 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Gap usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.gap.com/customerService/info.do?cid=81270 are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Gap agents, they are most likely chatting with you from their call center located in Greensboro, NC or Honduras. Live chat is rarely available 24/7, and this department is open Mon-Sun 10am-6pm EST. It's hard to tell if companies like Gap offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Gap with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Gap

While Gap does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Gap is their 800-427-7895 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Gap? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Gap and GetHuman affiliated?

GetHuman and Gap have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Gap Contact Info

Information that GetHuman and its users have gathered about how to best reach Gap
Gap Phone NumberMore Gap Contact Info

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